HELP & SUPPORT
Search the help center, ask the chat bot (bottom left), or open a ticket. We usually reply within 1 business day. You can also email support@sixintelhq.com.
How do I cancel my membership? billing
Go to Account → Membership and click Cancel membership. It takes one click and confirms right away. You keep your perks until the end of the period you paid for.
Can I get a refund? billing
Refund requests are always reviewed by a person. Open a ticket with the category Billing (or email support@sixintelhq.com) and include the email you paid with. We reply within 1 business day.
How does the free trial work? billing
Paid plans start with a 7-day free trial. We email you 3 days before it ends. Cancel during the trial and you pay nothing.
Can I pause instead of cancelling? billing
Yes. Account → Membership → Pause lets you pause for up to 3 months. Your progress, pins and routes are kept.
Which payment methods do you accept? billing
Plans accept cards, Apple Pay, Google Pay, Link, Cash App Pay (US) and bank debits where available. Klarna and Afterpay only work for one-time gift passes and merch.
My progress isn't syncing between devices account
Free progress is saved on one device only. Insider and Kingpin sync across devices once you sign in with the same account on each one. Try signing out and back in, and if it still doesn't sync, open a ticket.
Is there a limit on how many finds I can mark? account
No. Tracking is unlimited and free, saved on your device (back it up with Export in the progress panel). Insider adds cloud sync across devices and 3 progress profiles; Kingpin gets 10 profiles.
Can the map track my position in the game automatically? map
No. GTA VI is on console only and there's no public game API. Tap "You are here" on the map to set your spot by hand, and we'll sort the nearest finds and plan a route from there.
What is Companion mode? map
It's a phone layout for playing with the site on a second screen: big buttons, the screen stays awake, voice search, and step-by-step walkthroughs.
What do WORKING / PATCHED / UNCONFIRMED mean? content
WORKING: an editor reproduced the glitch on the current patch. PATCHED: it stopped working after an update. UNCONFIRMED: it's been reported but not reproduced yet.
How do I submit a find and get credited? content
Open a ticket with the category Content and include a video link and the location. Once an editor verifies it, your name goes on the card.
Do you post GTA Online money glitches? content
No. We only cover single-player content. We don't publish online exploits, duplication glitches or mod menus, and we don't sell accounts.
A pin is in the wrong place content
Open the pin and use Share to copy its link, then open a ticket with the category Content and say where it should go.
The site isn't loading or looks broken bug
Hard-refresh the page (Ctrl/Cmd+Shift+R). If you installed the app, close it and reopen it so it picks up the latest version. If it's still broken, open a Bug ticket with your device and browser.
Are you affiliated with Rockstar Games? other
No. Six Intel HQ is an unofficial fan site and isn't affiliated with or endorsed by Rockstar Games or Take-Two Interactive.